# FAQ

## 1. Create a FAQ static page

1. From your Shopify admin, go to **Online Store** > **Pages**.
2. Click the **Add page** button to create a new page.
3. Enter the title of the page( such as "FAQ"), and choose the template is "*page.faq*".
4. Then click the **Save** button to save the page.

![](https://3226993373-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MHzCBtSR9PxRIkTBmO1%2F-MM6T9_aLmtfJb49RLvw%2F-MM6TRQDwBQyLuA6-Ow_%2Ffaq-template.jpeg?alt=media\&token=e53a3504-a499-4e65-8fc3-8b9eb690903c)

{% hint style="warning" %}
If the "page.faq" template does not appear in the **Template** select box. That means our theme is currently a draft theme, and your current live theme does not contain this template. Don't worry, just add this template file with empty content in your current live theme and that does not affect your current live theme. Go to Online store, click **Actions** > **Edit code** of the current live theme. Click **Add a new template**. A popup should appear. Choose "page" in the select box, and enter ***faq*** into the text box, then click the **Create template** button. A new template will be created, just remove all content of this template and then click the **Save** button.
{% endhint %}

![](https://3226993373-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MHzCBtSR9PxRIkTBmO1%2F-MM6T9_aLmtfJb49RLvw%2F-MM6TlJ_2bj6C-qIGdMf%2Fcreate-faq-template.jpeg?alt=media\&token=79fb1d2c-28cd-459c-bdb3-8c66e62157ae)

## 2. Open the FAQ section

1. From your Shopify admin, go to **Online Store** > **Themes**.
2. Find the theme that you want to edit and click **Customize**.
3. From the top-bar drop-down menu, select **FAQ** ( this is the title page which you created in part #1 ).
4. Click the **FAQ** section on the left.

## 3. Settings

* **Full width:** turn on/off displaying the section in the wider layout(still keep the gutter on the left and right).
* **Hide on mobile:** not show the section on the mobile screen.

## 4. Add/Edit/Remove a FAQ item

Scroll up to the top, you will see an **Add item** button, click this button to add a new item. Or you can click one of the available items to edit/remove it and drag/drop items to rearrange them.

![](https://3226993373-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MHzCBtSR9PxRIkTBmO1%2F-MM6T9_aLmtfJb49RLvw%2F-MM6U5RJj02BaAUmbtgd%2Ffaq-add-item.jpeg?alt=media\&token=ca83c7df-b560-4b44-aa6c-4187176924c4)

**Item settings:**

* **Title:** enter the item's title.
* **Content:** enter the item's content.