# Welcome

## Firstly, a huge thanks for choosing Beloria! <a href="#firstly-a-huge-thanks-for-choosing-vodoma" id="firstly-a-huge-thanks-for-choosing-vodoma"></a>

We ensure Beloria is very easy to use for all people. Even you don't have the knowledge about coding. If you are not satisfied with this document please do not hesitate to submit a support ticket at our support center. Our support team is extremely enthusiastic to help you to solve all issues as soon as possible. Enjoy your time with Beloria to get the surprise things you are not able to imagine.

Note: All images are just used for Preview Purpose Only. They are not part of the theme and NOT included in the final purchase files.

## Troubleshoot the problems <a href="#troubleshoot-the-problems" id="troubleshoot-the-problems"></a>

Many support queries and technical questions are already answered in this documentation, so please read this item first.

If you can not find the answer, please don't hesitate to let us help you. We always ready to help you solve all of your problems ASAP! Just send the ticket via our support center [**https://boostheme.zendesk.com/hc/en-us/requests/new**](https://boostheme.zendesk.com/hc/en-us/requests/new).

All your questions/problems will be checked and answered carefully. So based on the volume and the nature of your questions, the response time can be up to 1 - 2 business days.

## **Support time** <a href="#support-time" id="support-time"></a>

A supported item includes 6 months from the purchase date. During those 6 months, we are expected to be available to provide the item support services. Response times can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided. You’ll also have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.


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